Item Personalization
Description
Materials & Delivery
At CustomGld, every piece starts as a brilliant idea – yours. Crafted with dedication, our jewelry is made of premium stainless steel with gold plating: durable and stylish, with no worries about allergies or discoloration.
🕐 Creation: Allow up to 10 business days for us to perfect your personalized design.
🚚 Delivery: After crafting, we dispatch your piece directly from Florida. We provide you with a tracking number and, through USPS Ground Advantage, your order typically arrives within 3-5 days. Best of all? Shipping's on us! Stay updated with our order tracking page.
Size & Shine
📏 14-inch necklace (+2-inch extender): A snug fit or choker style, perfect for open necklines or off-the-shoulder tops.
📏 16-inch necklace (+2-inch extender): Sits just below the collarbone, offering a balance of bold and casual.
📏 18-inch necklace (+2-inch extender): Lands gracefully on the chest; ideal for layering or higher necklines.
Double Layer Note: Opting for a 14-inch double-layer design? We'll adjust it to 16 inches. This is to prevent the shorter layer from being a constricting 12 inches, ensuring both layers harmonize beautifully.
💎 Shine Maintenance: To maintain the pristine sheen, consider removing your jewelry before contact with water. Your CustomGld piece is crafted to endure, but a touch of care keeps it at its best!
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Your questions, answered
What is the material
Our jewelry is crafted with high-quality materials that are built to last. We use 100% surgical-grade stainless steel that's free of nickel and lead, making it tarnish-free, and perfect for daily wear. You can shop with confidence knowing that your jewelry is made with durable materials that are designed to withstand the test of time.
To keep your jewelry looking its best, we recommend following these care instructions:
- Avoid exposure to water, lotion, perfume, and other harsh chemicals.
- Store your jewelry in a dry place, preferably in a jewelry box or pouch (included)
- Clean your jewelry with a soft cloth to remove any dirt or debris (included)
Is it okay to wear my necklace in water?
Yes, our custom name necklaces are made of 316L stainless steel, which is water-resistant and won't rust or tarnish when exposed to water. However, to keep your necklace in its best condition, we recommend taking it off before prolonged exposure to water, such as swimming or showering.
How long will it take for my necklace to arrive?
Our custom name necklaces are handcrafted with care and take approximately two weeks to create. After production, we ship orders from our office in Florida, and delivery typically takes an additional week.
If you have any questions or concerns, don't hesitate to reach out to us. We're here to help you every step of the way.
How can I customize my necklace?
We offer a variety of customization options for your necklace, including font styles, chain length, and the option to add special characters or symbols. Simply select your preferences when placing your order, and our team will create a unique piece just for you.
Can I order necklaces with multiple names?
Yes! We offer a selection of necklaces that can be customized with two or three names. Check out our [LINK 1] and [LINK 2] options for more details.
How should I care for my necklace?
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What packaging will my necklace arrive in?
We believe that presentation is important, so we include a complimentary clear jewelry box with every order. Your necklace will arrive ready for gifting or safekeeping.
Can I cancel my order if I change my mind?
We start crafting your necklace as soon as we receive your order, so we may not be able to cancel it once production has started. However, we understand that things can change and we will do our best to accommodate your request.
Do you offer international shipping?
Yes! We are happy to offer international shipping to our customers worldwide. Be sure to check our website for delivery times and fees to your location.