Peace of Mind Promise

At CustomGld, we understand that life doesn’t always go as planned, especially when it comes to customizing jewelry that holds personal value. That’s why we’ve introduced our Peace of Mind Promise, ensuring that you fall in love with your purchase, no matter what life throws your way.

Design Satisfaction Guarantee
Your satisfaction is our top priority. If your custom piece doesn’t arrive exactly as you envisioned it based on the design you submitted, don’t worry. Just let us know, and we’ll craft a corrected version that matches your original vision, free of charge. It’s our way of making sure you love what you wear, down to the last detail.

Breakup Insurance
Life is unpredictable, and we get that. If your relationship status changes before your custom jewelry ships and you no longer want the name or design you originally chose, we’ve got you covered. Simply reach out to us before shipping, and we’ll happily adjust your design to something new that you’ll cherish. Whether it’s a different name or a design that celebrates you, we’re here to make it happen.

How It Works

1. Contact Us: Experience a change of heart? Get in touch with us before your order ships.
2. Design Revision: Share your new design idea or name change. We’ll work with you to ensure it’s perfect.
3. Happiness Delivered: Receive your updated piece, designed to bring you joy and comfort.

Our Peace of Mind Promise is designed to give you confidence in your purchase and flexibility when you need it most. It’s our promise to you that we’re more than just a brand — we’re a support system, ready to adapt to your life’s moments.


We’re here to help. If you have any questions about our Peace of Mind Promise or need assistance with your order, please don’t hesitate to reach out. Our team is dedicated to ensuring your happiness and satisfaction.

Thank you for choosing CustomGld. Here’s to jewelry that adapts with you, celebrating every chapter of your story.