Jewelry Care
✨ Jewelry Care Guide
Congratulations on your new piece from CustomGLD — designed by you, handcrafted by us, made to last. Here’s how to keep it looking fresh:
💎 What It’s Made Of
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Name Necklaces & Custom Jewelry: Made with 316L stainless steel — water-resistant, hypoallergenic, and tarnish-free.
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Gold Styles: Coated with durable 18k gold plating using advanced liquid immersion.
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Photo Pendants: Made from brass alloy to allow detailed diamond settings — avoid water if possible.
🧼 How to Care
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Everyday Wear: Safe to wear daily, even in the shower for stainless steel items.
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Avoid Harsh Chemicals: Take off before swimming or using lotions, perfumes, or cleaning products.
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Keep It Clean: Gently wipe with a soft cloth (included with every order) to remove buildup.
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Store Safely: Use the CustomGLD box or pouch to prevent scratches and tangling.
⚠️ Pro Tips
- Jewelry should be the last thing on, first thing off in your routine.
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Rotate your pieces to reduce everyday wear.
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Brass-based photo pendants are best kept dry to preserve their shine.
🛡 1-Year Warranty
Every piece is backed by our 1-Year Worry-Free Warranty. If something breaks due to a defect — like a clasp or chain — we’ll fix or replace it. Just reach out.
🤝 Questions?
We’re always here to help. If something feels off or you need advice, just contact us. We want you to love and wear your jewelry with confidence.