Jewelry Care
✨ Jewelry Care Guide
Congratulations on your new piece from CustomGLD — designed by you, handcrafted by us, made to last. Here’s how to keep it looking fresh:
💎 What It’s Made Of
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Essential Name Necklace: Made with 316L stainless steel. This style is waterproof and safe for sensitive skin.
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Essential Gold Finish: The Essential name necklace uses 18K gold plating. Materials and care requirements vary by product; check the details for your selected piece.
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Custom Photo Pendant: The Signature option uses brass and cubic zirconia; the Fine Jewelry option uses 925 sterling silver and moissanite. Both use stainless-steel chains. Photo jewelry is not waterproof, including stainless-steel photo bracelets. Keep photo elements dry.
🧼 How to Care
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Everyday Wear: The Essential name necklace is waterproof. Remove photo pendants and photo bracelets before showering, swimming or other contact with water, even when their metal components are stainless steel.
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Avoid Harsh Chemicals: Take off before swimming or using lotions, perfumes, or cleaning products.
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Keep It Clean: Gently wipe with a soft cloth (included with every order) to remove buildup.
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Store Safely: Use the CustomGLD box or pouch to prevent scratches and tangling.
⚠️ Pro Tips
- Jewelry should be the last thing on, first thing off in your routine.
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Rotate your pieces to reduce everyday wear.
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Keep all photo pendants and photo bracelets dry to protect their photo elements, regardless of metal or jewelry tier.
🛡 1-Year Warranty
Every piece is backed by our 1-Year Worry-Free Warranty. If something breaks due to a defect — like a clasp or chain — we’ll fix or replace it. Just reach out.
🤝 Questions?
We’re always here to help. If something feels off or you need advice, just contact us. We want you to love and wear your jewelry with confidence.