Política de privacidad

At CustomGLD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our customization portal, and purchase our products.

Information We Collect

When you interact with CustomGLD, we may collect the following types of information:

Personal Information: This includes your name, email address, shipping address, and billing information when you create an account, place an order, or sign up for our newsletter.
Customization Information: When you design a custom jewelry piece using our customization portal, we collect the details of your design, including font choices, chain types, and colors.
Usage Information: We collect information about how you use our website, such as the pages you visit, the links you click, and the amount of time you spend on the site.
Technical Information: We may also collect technical information about your device, such as your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

To fulfill and manage your orders, including creating custom jewelry pieces, processing payments, and shipping your products.
To improve our website, products, and services by analyzing usage data and customer feedback.
To send promotional emails and newsletters, if you have opted in to receive them.
To respond to your inquiries and provide customer support.
To comply with legal requirements and prevent fraud or other malicious activity.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors, shipping carriers, and marketing partners, as necessary to fulfill your orders and provide our services. These service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.

Security

We take the security of your personal information seriously and implement industry-standard safeguards to protect it from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee the absolute security of your information.

Links to Other Websites

Our website may contain links to other websites that are not operated by CustomGLD. We are not responsible for the content, privacy practices, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of the most recent update.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@customgld.com

Last updated: March 17 2023