Crafting and delivery
Designed by You, Made Just for You
Use our live preview tool to see exactly how your custom piece will look. We handcraft each order to match your design perfectly.
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Join thousands who’ve turned their ideas into real, one-of-a-kind jewelry.
📦 Crafting & Shipping Timeline
Name Jewelry:
Every name necklace is custom 3D-rendered, cut, softened, polished, and hand-attached to the chain.
Production: Approximately 3 weeks. After shipment, U.S. delivery typically takes an additional 3–5 days, for approximately 3–4 weeks total from ordering.
Photo Pendants:
Each photo is edited and enhanced before engraving your pendant.
Production: Approximately 2 weeks. After shipment, U.S. delivery typically takes an additional 3–5 days, for approximately 2–3 weeks total from ordering.
Shipping:
All items ship from Florida via USPS Ground Advantage (typically 3–5 days once shipped).
🎁 Need It by a Specific Date?
Ordering for a birthday, anniversary, or trip? We recommend ordering at least 3–4 weeks in advance.
Leave a note at checkout or contact us — we’ll do our best to meet your deadline.
🔍 Track Your Order Anytime
Once your order ships, you’ll receive a tracking link by email.
You can also track your order anytime here:
⏳ Why Does It Take This Long?
Each piece is individually crafted and personalized by hand — not mass-produced. We take care to make sure it’s perfect before it ships.
📬 Email Notifications
You’ll receive emails when your order is confirmed, in production, and shipped.
Didn’t receive them? Check your spam/promotions folder or contact us and we’ll resend them.
Delivery windows are estimates, not guaranteed dates. See our Shipping Policy for full details.